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JPMorgan Chase Uses AI Powered Video Game as a Recruitment Tool

Posted by alphaatlas 10:00 AM (CDT)

Monday March 18, 2019

Recent reports claim that JPMorgan Chase are trialing "neuroscience-based video games" from pymetrics as a intern recruiting tool. The games supposedly assess applicants' "social, cognitive and behavioral features, such as attention, memory and altruism," and attempt to identify what job the applicant might be best suited for. But, unlike Amazon's "biased" AI recruiting tool, pymetrics says their "Netflix-like recommendation algorithm" is fair and accurate. As the report mentions, it appears that companies are getting more comfortable with the use of machine learning powered recruitment tools, in spite of the potential pitfalls associated with their use.


Large firms have been increasingly turning to technology to make recruitment and other human resources processes more fair. Systems also include applications that scan performance reviews for unconscious bias or that monitor job ads for phrases that might dissuade a certain demographic from applying ."Our re-imagining of how we hire is part of a broader objective at the firm where we are asking ourselves: 'Can we better meet our diversity goals by broadening the pool of candidates we are considering?'," Mitro said. JPMorgan's pilot will continue with applicants for 2020 internships in the United States, he added, noting that this technology would only be one step of the selection process.


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