Posted by rgmekanic 4:23 PM (CDT)
Tuesday July 10, 2018
The BBC is reporting that PayPal sent a letter to 37 year old Lindsay Durdle for a breach of agreement due to the fact that she had died. Mrs. Durdle passed away May 31st after a battle with cancer, her husband provided PayPal with copies of her death certificate, will, and ID as requested. That however did not stop them from sending a letter, addressed to Lindsay that states:
"You are in breach of condition 15.4(c) of your agreement with PayPal Credit as we have received notice that you are deceased... this breach is not capable of remedy."
The firm has since acknowledged that the letter was "insensitive", apologised to her widower, and begun an inquiry into how it came to be sent.