Posted by HardOCP News 6:46 PM (CST)
Thursday December 15, 2016
It looks like we will finally be rid of those stupid gag clauses designed to keep customers from complaining on Yelp and other review sites. It will be kinda sad to see them go. Without them, we won't have any more crazy stories about businesses suing customers for posting reviews. Oh well, I guess it is worth the trade off.
The Consumer Review Freedom Act, passed last week and now headed to the White House, prohibits companies from having non-disparagement clauses in their contracts or terms of service. These so-called "gag clauses" are designed to discourage customers from posting honest reviews that criticize the company آ— and punish them with a fee if they do.