Office Depot Allegedly Diagnosing Computers With Nonexistent Viruses

Posted by HardOCP News 9:59 AM (CST)

Wednesday November 16, 2016

Crap like this is the reason friends don't let friends (or family members) take their computers in to a retail store to be "fixed." This is also the reason all of us are going to be super busy fixing everyone's broken ass computers over the holidays.

According to KIRO-TV in Seattle, employees of the office supply retailer allege that pressure to sell protection plans and other services has led store staffers to misdiagnose computers with viruses. "The PC Health Check doesn’t compute," the employee says. "If they actually did what they said and cared about customers they wouldn’t have started this program. Customers are unaware they are being taken advantage of."